External Network Officer

Description

We are Alloha Fibra, the largest independent optical fiber group in Brazil. A connected and united team, passionate about technology and transformation, bringing high-speed internet to every corner of the country. We believe in the power of digital inclusion and a better future. That’s why we seek talents like you—people who dream big and want to make a difference! **Responsibilities and duties** * Perform “Service Order (SO)” handling according to system availability or immediate management instructions, ensuring SLA compliance and activity quality; * Carry out activities related to splicing preparation and optical cable testing, supporting the Network Technician and/or Supervisor; * Perform optical cable opening and cleaning to ensure customer connectivity and quality; * Deploy fiber optic cables; * Adapt the network infrastructure, install hardware components, and erect utility poles; * Deploy fiber optic cables; * Assist in identifying network faults, with or without monitoring; * Perform tasks following provided instructions/training to ensure network standardization; * If necessary, perform vegetation pruning/cutting for proper cable deployment or excavation for maintenance or cable deployment; **Requirements and qualifications** * Completed high school education; * Valid Category B driver’s license (permanent); * Residency in Greater Vitória; * Availability for flexible working hours / travel; **Additional information** * Transportation allowance * Group life insurance * Meal allowance or food voucher * Giga+ discount * Health plan * Dental plan * Day Off * Total Pass * E-learning platform on Intranet * Giga Inclusion Support * Pregnancy Program – Benefit Card * Active partnerships with INATEL; OPEN ENGLISH; TOUR HOUSE; SAMSUNG; MOVIDA; YOUCAST-TELEMEDICINE, offering exclusive discounts to Alloha employees. With the purpose of **connecting people, ideas, and businesses while promoting digital and social inclusion across Brazil**, Alloha Fibra is today the largest independent optical fiber group in the country. This is possible thanks to our team of 5,000 professionals who pursue **quality and excellence** in everything they do—always focused on delivering the best products, services, and customer support. **We value diversity**, reflected in our employees and customers across all regional and social dimensions—since we operate in 864 cities across 22 Brazilian states, with a fiber-optic network exceeding 140,000 kilometers and 1.6 million subscribers. Here, you’ll find one unified team operating **interconnectedly**, committed to **always doing the right thing**. Honesty, integrity, transparency, and ethics define our culture—the Alloha Way—which transforms our environment into a collaborative, people-centered, and business-sustainability-focused space. For more information, visit https://alloha.com/