Telemarketing Agent

Description

Job Summary: Phone-based customer support to address inquiries and provide quick solutions, as well as guide customers step-by-step through problem resolution. Key Highlights: 1. Partnership with Gympass for wellness 2. Market leader in customer relationship management 3. Growth opportunities and a collaborative environment that values employees **New: We now partner with Gympass**: Take care of your wellness with access to gyms, studios, and health apps! **Join AeC!** We are market leaders in customer relationship management with over 30 years of experience, certified since 2020 as one of the best companies to work for. Here, you’ll find growth opportunities and an environment that prioritizes employee happiness and wellbeing. **Career Development at AeC**: At AeC, your professional development is our priority. Starting from your third month, you may be promoted through our internal opportunities program. In 2024, we promoted over 5\.000 employees. We embrace diversity and want you to grow with us. Whether you have prior experience or not, join AeC! **Responsibilities**: Phone-based customer support to address inquiries and provide quick solutions, as well as guide customers step-by-step through problem resolution. Interaction via email, chat, WhatsApp, voice calls, and other channels. **Requirements** Must be at least 18 years old High school diploma or equivalent Positions available for all shifts (morning, afternoon, and night), including part-time, 6x1, or 5x2 schedules. Entry-level positions also available. No prior experience required; however, previous experience as a telemarketing operator, customer service representative, receptionist, call center operator, customer service analyst, customer support specialist, consultant, collections agent, active or inbound customer service agent, sales representative, interaction expert, or operator is considered advantageous. **Here, you’ll find cutting-edge technology, human warmth, innovation, talented people, and abundant opportunities.** Employment Type: Permanent CLT contract Compensation: R$1\.518,00 per month Benefits: * Medical insurance * Dental insurance * Meal allowance * Transportation allowance