Description
Job Summary:
Phone, email, chat, and WhatsApp support to resolve customer inquiries and guide them through issues, prioritizing development.
Key Highlights:
1. Growth opportunities and a happiness-focused environment
2. Career development plan with promotions starting from the third month
3. Accepts first-time job seekers and requires no prior experience
**New: Now partnered with Gympass**: Take care of your well-being with access to gyms, studios, and health apps!
**Join AeC!** We are market leaders in customer relationship management with over 30 years of experience; since 2020, we have been certified as one of the best companies to work for. Here, you will find growth opportunities and an environment that values employee happiness and well-being.
**Career Development Plan at AeC**: At AeC, your development is our priority. Starting from the third month, you may be promoted through our internal opportunity program. In 2024, we promoted over 5,000 employees. We are a diversity-embracing company and want you to grow with us. With or without experience, join AeC!
**Responsibilities**: Phone support to address customer questions and provide rapid solutions, as well as guiding customers step-by-step to resolve issues. Work conducted via email, chat, WhatsApp, voice, and other channels.
**Requirements**
Must be at least 18 years old
Completed high school education
Positions available for all shifts (morning, afternoon, and night), part-time schedules, 6x1 or 5x2.
Position also open to first-time job seekers.
No prior experience required, but previous experience in roles such as telemarketing operator, customer service representative, receptionist, call center operator, customer service analyst, customer support specialist, consultant, collections agent, active or receptive customer service agent, sales representative, interaction expert, or operator is considered advantageous.
**Here, you’ll find abundant Technology & Human Warmth, Innovation, people, and opportunities.**
Employment Type: Full-time CLT
Compensation: R$1.518,00 per month
Benefits:
* Medical assistance
* Dental assistance
* Meal allowance
* Transportation allowance
Work Location: On-site