Call Center Operator

Description

Job Summary: Join AeC and handle telephone, email, chat, WhatsApp, and voice support to address customer inquiries and provide quick solutions, guiding them step-by-step through problem resolution. Key Highlights: 1. Growth and development opportunities with a clear career plan. 2. Certified as one of the best companies to work for. 3. Accepts candidates with or without experience, including first-time job seekers. **New: Now partnered with Gympass**: Take care of your well-being with access to gyms, studios, and health apps! **Join AeC!** We are market leaders in customer relationship management with over 30 years of experience; since 2020, we have been certified as one of the best companies to work for. Here, you will find growth opportunities and an environment that values employee happiness and well-being. **Career Plan at AeC**: At AeC, your development is our priority. Starting from your third month, you may be promoted through our internal opportunities program. In 2024, we promoted over 5,000 employees. We are a company that embraces diversity and want you to grow with us. Whether you have experience or not, join AeC! **Responsibilities**: Telephone support to address customer inquiries and provide quick solutions, guiding them step-by-step through problem resolution. Support delivered via email, chat, WhatsApp, voice, and other channels. **Requirements** Must be at least 18 years old. Completed high school education. Positions available for all shifts (morning, afternoon, and night), part-time schedules, 6x1 or 5x2. Positions also available for first-time job seekers. No prior experience required, but experience in roles such as telemarketing operator, receptionist, call center operator, customer service analyst, customer support representative, consultant, collections agent, active or passive customer service agent, salesperson, interaction expert, or operator is considered an advantage. **Here, you’ll find cutting-edge technology, human warmth, innovation, people, and opportunities.** Employment Type: Permanent CLT Compensation: R$1.518,00 per month Benefits: * Medical assistance * Dental assistance * Meal allowance * Transportation allowance Selection Question(s): * PROVIDE A VALID EMAIL ADDRESS FOR US TO CONTACT YOU: Format: @(gmail, outlook, yahoo, icloud).com Work Location: On-site