Call Center Operator

Description

Job Summary: Telephone and digital customer support, providing quick solutions and guiding customers through problem resolution. Key Highlights: 1. Growth opportunities and a work environment that values happiness and well-being 2. Career development plan: eligibility for promotion starting from the third month 3. No prior experience required; positions also available for first-time job seekers **New: Now partnered with Gympass**: Take care of your well-being with access to gyms, studios, and health apps! **Join AeC!** We are market leaders in customer relationship management, with over 30 years of experience. Since 2020, we have been certified as one of the best companies to work for. Here, you will find growth opportunities and an environment that values employee happiness and well-being. **Career Development Plan at AeC** At AeC, your professional growth is our priority. Starting from your third month, you may be promoted through our internal opportunities program. In 2024, we promoted over 5,000 employees. We are a company that embraces diversity and want you to grow with us. Whether you have experience or not, join AeC! **Responsibilities:** Telephone support to answer customer inquiries and provide rapid solutions, as well as guiding them step-by-step through problem resolution. Work conducted via email, chat, WhatsApp, voice calls, and other channels. **Requirements** Must be at least 18 years old Completed high school education Positions available for all shifts (morning, afternoon, and night), part-time schedules, 6x1 or 5x2. Positions also available for first-time job seekers. No prior experience required; however, previous experience as a telemarketing operator, customer service representative, receptionist, call center operator, customer service analyst, customer support specialist, consultant, collections agent, active or passive customer service agent, sales representative, interaction expert, or operator is considered advantageous. **Here, you’ll find cutting-edge technology, human warmth, innovation, talented people, and opportunities.** Employment Type: Permanent CLT contract Compensation: R$1.518,00 per month Benefits: * Medical insurance * Dental insurance * Meal allowance * Transportation allowance Selection Question(s): * PLEASE PROVIDE A VALID EMAIL ADDRESS FOR CONTACT: Format: @(gmail, outlook, yahoo, icloud).com Work Location: On-site