Call Center Operator

Description

Job Summary: Phone, email, chat, WhatsApp, and voice support to provide quick solutions and guide customers, with a focus on employee development and well-being. Key Highlights: 1. Growth opportunities and a career development plan starting from the 3rd month. 2. Emphasis on happiness and well-being, with Gympass partnership. 3. No prior experience required; open to first-time job seekers. **New: We now partner with Gympass**: Take care of your well-being with access to gyms, studios, and health apps! **Join AeC!** We are market leaders in customer relationship management, with over 30 years of experience and certified since 2020 as one of the best companies to work for. Here, you’ll find growth opportunities and an environment that values employee happiness and well-being. **Career Development Plan at AeC**: At AeC, your development is our priority. Starting from your third month, you can be promoted through our internal opportunities program. In 2024, we promoted over 5\.000 employees. We embrace diversity and want you to grow with us — whether you have experience or not, join AeC! **Responsibilities**: Phone support to answer questions and provide quick solutions to customers, guiding them step-by-step to resolve issues. Support is delivered via email, chat, WhatsApp, voice, and other channels. **Requirements** Must be at least 18 years old. High school diploma or equivalent. Positions available for all shifts (morning, afternoon, and night), with part-time, 6x1, or 5x2\ schedules. Positions also available for first-time job seekers. No prior experience required; however, experience in roles such as telemarketing operator, customer service representative, receptionist, call center operator, customer service analyst, customer support consultant, collections agent, active or passive customer service agent, salesperson, interaction expert, or operator is considered advantageous. **Here, you’ll find cutting-edge Technology, Human Warmth, Innovation, People, and Opportunities.** Employment Type: CLT (permanent contract) Compensation: R$1\.518,00 per month Benefits: * Medical insurance * Dental insurance * Meal allowance * Transportation allowance Selection Question(s): * PROVIDE A VALID EMAIL ADDRESS FOR US TO CONTACT YOU: Format: @(gmail, outlook, yahoo, icloud).com Work Location: On-site