ADMINISTRATIVE ASSISTANT

Description

Job Summary: The professional will perform administrative services, executing customer service processes and supporting technical assistance activities, ensuring the smooth development of these processes. Key Highlights: 1. Support administrative technical assistance activities 2. Provide service to faculty and students 3. Organize and minute meetings **Hello, we are Cruzeiro do Sul Educacional!** We believe in the power of transforming lives through quality and excellence in education! Here, we seek to connect diverse individuals so they can build a better world through education—driven by hard work, respect, and dedication—delivering the best experience and supporting the learning journey of over 500,000 students. Cruzeiro do Sul Educacional S/A is one of the largest and most representative education groups in the country, comprising academically relevant educational institutions and brands recognized in their respective regions—from basic education schools to higher education institutions. Faculty and professionals from diverse areas work in synergy to ensure this daily construction. We are constantly seeking new talent to collaborate toward this goal—whether professionals seeking their first opportunity in the job market or highly experienced individuals. Do you identify with and believe in this purpose—and want to work for one of our brands? Join our team! We welcome you with open arms. To apply for one of our positions, please ensure all your information is up-to-date and complete. Feel free to register for all positions of interest; however, we recommend completing one application process before starting another. **Responsibilities and Duties** **JOB MISSION:** Provide administrative services within your area of expertise, execute administrative customer service processes according to established guidelines or procedures. Serve faculty and students and support administrative technical assistance activities, ensuring the proper development of implemented processes and actions. **MAIN DUTIES / RESPONSIBILITIES:** Assist faculty, administrative staff, and students with procedural information; receive and register various documents and forward them to their respective departments; type documents, official letters, and schedules and forward them to the appropriate departments; provide necessary printed materials for the unit; organize, attend, and minute meetings with the unit’s coordination team, as well as prepare meeting minutes; appropriately use systems and resources for performing work, in accordance with institutional norms and procedures; provide administrative technical support to unit-related activities; provide administrative support to students, per defined procedures or superior guidance; forward department-related documents, archive or monitor them when necessary; serve the public (providing general information within your scope); prepare coffee breaks for program events; make photocopies and print documents; appropriately use systems and resources made available by the Institution for performing your duties, in accordance with defined norms and procedures; know and comply with work norms, procedures, or instructions established by the Quality, Environment, Occupational Safety, and Occupational Health Management Systems, as applicable to your area of operation and as defined by the Institution or current legislation; **Requirements and Qualifications** **Education:** Completed High School or currently pursuing Higher Education. **Computer Skills:** Microsoft Office 365. Excel training courses preferred. **Experience:** Minimum of 6 months’ experience providing in-person and online customer service. **Additional Information** **Benefits:** Transportation Allowance, Meal or Food Allowance, Health Insurance Plan, Dental Insurance Plan, Study Grants (per Cruzeiro do Sul policy), Life Insurance, Private Parking, Pharmacy Card, Day-Off, and TotalPass. Are you ready to contribute to our purpose of quality and excellence in education? Join our team! Founded in 1967, we are the first private higher education institution in Brazil’s capital. Known for our tradition in Law education, we also offer respected programs in Business, Health, and Technology, as well as postgraduate programs (*lato sensu* and *stricto sensu*) and extension programs serving the external community. We connect students, faculty, staff, teaching methodologies, the community, and the labor market to deliver the best undergraduate experience—guiding and advising university students throughout their academic journey, thereby transforming lives and realities through education. We are part of Cruzeiro do Sul Educacional S/A, one of the largest and most representative education groups in the country, bringing together academically relevant higher education institutions and brands recognized in their respective markets. Also explore the Cruzeiro do Sul Educacional and group brands’ careers portal: https://cruzeirodosuleducacional.gupy.io