Job Summary: The professional will conduct consultative sales of plans, devices, and telecommunications services, focusing on identifying customer needs and ensuring post-sales loyalty. Key Highlights: 1. Polite and cordial customer approach to identify needs. 2. Strategic negotiation and post-sales follow-up to foster customer loyalty. 3. Participation in training programs to enhance knowledge and skills. RESPONSIBILITIES AND ATTRIBUTES Conduct sales of plans, devices, accessories, and services via telephone; register customers; and enter sales data into the system. Approach customers politely and cordially, prioritizing their well-being within the service environment. Interact with customers to build negotiation strategies aimed at understanding them and identifying their needs. Offer products and services tailored to each customer's reality, providing comprehensive information to minimize uncertainties regarding purchase decisions. Utilize digital platforms to retrieve the customer's telecommunication history and accurately record information consistent with the agreed-upon request. Guide negotiations to closure, clearly summarizing what the consumer has purchased to fulfill their initial intent. Follow up and support customers after the sale to promote loyalty. Actively participate in training programs specific to this role to enhance knowledge and skills, achieving satisfactory performance outcomes. REQUIREMENTS AND QUALIFICATIONS Completed High School; Preferred: Sales experience; Minimum Education Level: High School (Secondary Education) * Health and Dental Insurance after 3 months * Life Insurance * Transportation Allowance * Performance-Based Bonus
João Silva
Indeed · HR
João Silva
Indeed · HR
