Provide support, maintenance, and evolution for the OpenText Extended ECM (xECM) platform integrated with SAP, ensuring solution availability, document management for business processes, and fulfillment of demands from the Supply Chain and CMSS areas. **Main Responsibilities** * Provide technical and functional support for the OpenText xECM platform. * Analyze and resolve incidents, problems, and service requests. * Administer and maintain integrations between OpenText xECM and SAP (GOS – Generic Object Services). * Execute parameterizations, minor evolutions, and solution improvements. * Monitor platform stability and performance. * Prepare technical documentation and support homologations when necessary. * Work in conjunction with SAP, infrastructure, and business teams. * Ensure compliance with SLAs and service management best practices (ITIL). * Participate in meetings and provide support in English, interacting with global teams. **Requirements** * Completed higher education in Information Technology or related fields. * Proven experience with OpenText xECM and its integration with SAP. * Experience in supporting production environments (AMS). * Knowledge of electronic document management (GED/ECM), SAP GOS, and APIs/Web Services. * Advanced or fluent English (mandatory) for oral and written communication. **Differentiators** * OpenText and/or ITIL certifications. * Experience with SAP S/4HANA, ArchiveLink, OTDS, and large-scale corporate environments. * This version maintains the main technical requirements and the context of Anglo American, but is much more concise and suitable for composing a tender, technical proposal, or professional profile description. ### **Department:** DEV (RPA, BPMS, ECM, CLM)
João Silva
Indeed · HR
João Silva
Indeed · HR
