




Job Summary: Professional responsible for optimizing processes, managing KPIs, and ensuring operational safety by proposing and implementing improvements. Key Highlights: 1. Operational process optimization and balancing 2. KPI management and implementation of quality improvements 3. Focus on safety (Safety and Security) in airport environments ### **JOB DESCRIPTION** **Main Responsibilities:** * Development of flowcharts, work instructions, standard operating procedures, and internal regulatory procedures; * Chrono-analyses, process balancing, and capacity planning; * Monitoring and management of KPIs; * Staffing, equipment, and resource sizing; * Handling process non-conformities using quality tools; * Proposing and implementing service quality improvements; * Providing support to operational management with reports to assist decision-making. * Evaluating and monitoring the use of additional resources in operations for optimization purposes; * Ensuring all procedures are carried out at the highest level of quality and safety (Safety and Security), complying with company regulations and applicable authorities' requirements; * Reporting any Safety and Security-related incidents, hazardous conditions, or dangers; * Making decisions impacting Safety and Security in ramp and airport operations within the scope of the role. **Information:** Work Location: GUARULHOS AIRPORT Salary: R$ 4\.990,62 Working Hours: 8 AM to 6 PM (Monday to Thursday) and 8 AM to 5 PM (Friday). Employment Type: CLT **100% IN-PERSON** ### **JOB REQUIREMENTS** **Requirements:** Field of Study: Engineering, Administration, or related fields Experience as an Analyst ### **JOB BENEFITS** ✨ Benefits: Meal Allowance (R$ 544.66), Food Voucher (R$ 37.19/day), Medical Assistance, Dental Assistance, Fuel Allowance ### **ADDITIONAL INFORMATION** **Contract:** CLT


