Description
As a Payroll Implementation Analyst, you will be responsible for leading system implementation for new clients, ensuring correct configuration, user training, and operational process monitoring. **Proficiency in the Questor System is mandatory**, as this role requires in-depth knowledge of its functionalities, configurations, and processes related to Human Resources Department routines. You will act in a consultative capacity, assisting clients in using the system and ensuring that routines align with business needs. This position is essential to guarantee high-quality implementation, promote customer satisfaction, and contribute to the continuous improvement of departmental processes;
**Responsibilities:**
* Conduct system implementation for new clients, either on-site or remotely;
* Deliver training on system routines and functionalities;
* Monitor process execution during the implementation period;
* Clarify technical questions related to the system and Human Resources Department routines;
* Document and formalize completed stages with the Project Management team and clients;
* Lead follow-up and support meetings throughout the implementation process;
* Deliver internal training to the Implementation team;
* Contribute suggestions for improving processes, materials, and methodologies within the area;
* Ensure delivery quality and system adherence to client processes.
**Requirements:**
* Knowledge of the Questor System;
* Knowledge of Human Resources Department routines;
* Knowledge of labor, social security, and tax legislation;
* Experience with onboarding, vacation, termination, payroll calculation, and social charges;
* Knowledge of ancillary obligations, such as eSocial, DIRF, and DCTFWeb;
* Experience in customer service and guidance;
* Proficiency in Microsoft Office Suite;
* Knowledge of SQL commands;
* Knowledge of layout creation and import processes within the Questor System.
**Academic Qualifications:**
* Bachelor's degree completed in Accounting Sciences, Business Administration, Human Resources, Management Processes, or related fields.