Description
Job Summary:
We are seeking a technical professional to monitor, analyze, and support critical systems, ensuring operational reliability and rapid resolution of incidents.
Key Highlights:
1. Monitoring and analysis of anomalies in critical systems
2. Conducting root cause analysis (RCA) and proposing improvements
3. Creating and updating processes, standard operating procedures (SOPs), checklists, and operational workflows
**We are hiring \| Technical Monitoring Specialist / Technical Operations**
Location: Campina do Siqueira District, Curitiba/PR
We seek a technical professional to perform **monitoring, analysis, and support of critical systems**, ensuring operational reliability and rapid incident resolution.
Key Responsibilities:
✔ Monitor and analyze anomalies in **water, electrical power, gas, automation, and CCTV** systems
✔ Collaborate with Operations teams to correct technical deviations
✔ Open, track, and follow up on **technical service tickets**, coordinating with internal and third-party teams
✔ Analyze control panels, cameras, and equipment to ensure compliance with technical standards
✔ Conduct **root cause analysis (RCA)** and propose structural improvements
✔ Create and update **processes, standard operating procedures (SOPs), checklists, and operational workflows**
✔ Support the development of **KPIs, reports, and dashboards** (Excel / Power BI)
Requirements:
**Technical or Higher Education** (in progress or completed) in:
Electrotechnology
Electronics
Industrial Automation
Mechatronics
Telecommunications
Mechanical / Electromechanical Engineering
Desired Experience:
Technical monitoring of systems
Maintenance or technical support
Reading and verifying control panels and equipment
Performance indicators and continuous improvement
Behavioral Competencies:
✔ Attention to detail
✔ Critical analysis and investigative mindset
✔ Clear communication
✔ Proactivity and organization
✔ Teamwork
✔ Resilience and fast learning
Minimum Educational Requirement: Technical Course