Automotive Technical Consultant

Description

**Position: Automotive Technical Consultant – After\-Sales \- Caxias do Sul/RS** Ative Pessoas is seeking a dynamic, organized professional with a strong focus on customer service to work in the After\-Sales department of an automotive dealership in Caxias do Sul/RS. If you are passionate about the automotive industry, possess commercial aptitude, and seek professional growth, this opportunity may be right for you! **Key Responsibilities:** * Provide customer service and sell automotive services; * Schedule, create, and monitor Service Orders; * Clarify customers’ questions regarding vehicle services performed; * Monitor vehicle maintenance, washes, and service progress; * Keep customers updated in real time on their vehicle’s status; * Handle body shop inquiries, prepare estimates, and liaise with insurance companies; * Support workshop routines and technical consultants; * Manage parts orders, invoice entries, and department inventory; * Sell tires, parts, accessories, and automotive services; Contribute to quality and customer satisfaction metrics. * **Requirements:** * Completed high school education; * Valid driver’s license (Category B); * Proficiency in Microsoft Office Suite; * Prior experience in this role is desirable; Mechanical automotive knowledge is desirable. * **We seek professionals with:** * Strong communication and interpersonal skills; * Organizational ability and attention to detail; * Proactivity and sense of urgency; * Commercial mindset and results orientation; Commitment to excellence in customer service. * **Benefits:** * Fixed salary \+ commissions * Transportation allowance * Meal voucher * Health insurance * Dental insurance * Wellhub * Partnerships with institutions * Birthday day off **Position Information:** Caxias do Sul/RS Monday to Friday, from 8:00 AM to 12:00 PM and from 1:00 PM to 6:18 PM Interested candidates may apply via our platform or send their resumes for evaluation. \#JobOpenings \#AfterSales \#Automotive \#ServiceConsultant \#CaxiasDoSul \#Opportunity \#CustomerService Minimum Education Level: High School (Secondary Education) Driver's License Required: B