Customer Service Representative

Description

Job Summary: As Customer Support, you will serve customers by providing information, negotiating rates, and verifying customer profiles for rental contract approvals that meet both customer needs and business profitability. Key Highlights: 1. Customer service and negotiation of mobility services. 2. Focus on building the future of sustainable mobility. 3. Opportunity to drive momentum and create solutions. **Job Description** --------------------- **LOCALIZA&CO** Localiza&Co is today Brazil’s leading mobility reference—not only car rentals, but also fleet management and digital solutions. ✨ Continuous evolution has brought us this far. Alongside talented individuals with diverse skills, we connect to pursue our shared motivation: building the future of sustainable mobility. By valuing each individual’s uniqueness, we propel our movement to achieve extraordinary results, develop our operations, and create solutions for our customers. We are passionate about our story, our ideas, and our ability to bring them to life. We know that together, we all go further. This is how Localiza&Co connects with the future. **WHAT YOU WILL DO AS CUSTOMER SUPPORT** * You will serve customers by providing information related to car rentals, negotiating rates and optional add-ons as needed, and verifying customer profiles for rental approvals—aiming to establish rental contracts that meet customers’ needs and expectations while ensuring business profitability. **WHAT WE REQUIRE** * Category B driver’s license held for at least 2 years * Completed high school education * Prior experience in customer service * Proactivity to work across multiple areas * Proficiency in Microsoft Office and general computer use **BENEFITS** * Uniform * Profit Sharing * Meal Allowance * Meal Voucher * Health Insurance * Dental Insurance * Gympass * Private Pension Plan * Childcare Assistance * Transportation Voucher * Unlimited access to various courses offered by our Localiza University * Internal training and development programs * Discounts on vehicle purchases and rentals Minimum Education Level: High School (Secondary Education) * Gympass * Unlimited access to various courses offered by our Localiza University * Meal Allowance and Meal Voucher: R$1\.000 * Discounts on vehicle purchases and rentals * Profit Sharing * Meal Allowance * Health Insurance * Dental Insurance * Internal training and development programs * Meal Voucher * Childcare Assistance * Transportation Voucher * Private Pension Plan