Job Summary: Professional responsible for monitoring and managing logistics operations, focusing on incident registration, KPI tracking, and deviation reporting. Key Highlights: 1. Management and monitoring of operational alerts and incidents 2. KPI tracking and handling of logistical deviations 3. Agile communication with developers and report preparation **BENEFITS:** * Unimed Health Insurance; * Uniodonto Dental Insurance; * Meal/Voucher Allowance; * Life Insurance; * Golden Farma Pharmacy Discount Program; * Up to 70% discount on undergraduate and short-term courses at Anhanguera University; * Wellhub (GymPass) – Physical and mental wellness; * Transportation Voucher; * Access to a platform offering discounts on travel and accommodations. **REQUIREMENTS:** * Availability to work on Shift B, Monday through Friday, from 2:00 PM to 10:17 PM; * Completed High School Diploma. **MAIN RESPONSIBILITIES**: * Receive and hand over shift changes, registering key incidents and offenders in the shift-change application; * Respond to ongoing alerts in the Atlas system, documenting resolution steps in detail within the decision tree; * Monitor KPI targets and alert response performance; * Execute deviation resolution procedures according to the *Escalation List*, ensuring proper assignment and follow-up; * Record issues and actions taken via e-mail, providing visibility to responsible parties and using the Action Matrix as a reference for timing and workflow; * Ensure adherence to scheduled timelines in Mdrive; * Validate license plate availability in the Frota Online system and monitor real-time updates; * Communicate deviations and delays to developers promptly via Teams; * Prepare shift-change reports, documenting incidents and operational status. **KEY TECHNICAL COMPETENCIES**: * Basic Microsoft Office Suite; * Experience with ERP systems; * Experience in Logistics Monitoring (TMP and Lead Time); * White Belt Certification. **KEY BEHAVIORAL COMPETENCIES**: * Agility; * Concentration; * Communication; * Proactivity. **ORGANIZATIONAL COMPETENCIES / MOBY VALUES**: * Collaboration; * Trust; * Discipline; * Ethics; * Loyalty; * Respect; * Safety; * Transparency. Employment Type: Full-time, Direct Hire (CLT) Salary: R$1,00 per month Benefits: * Health insurance * Dental insurance * Life insurance * Meal voucher * Transportation voucher Screening Questions: * Are you available to start immediately? * What is your salary expectation? * Are you available to work 100% onsite at Techno Park, Campinas / SP? * Do you hold a completed High School Diploma? * Are you available to work Monday through Saturday, from 2:00 PM to 10:17 PM? Work Location: Onsite
João Silva
Indeed · HR
João Silva
Indeed · HR
