Junior HR Operations Analyst - Benefits Focus

Description

For over 90 years, BMG Bank has operated with a focus on democratizing access to financial solutions, always placing the customer at the center of everything we do. We are a reference in payroll-deductible loans and are present across Brazil through branches, franchises, banking correspondents, and a comprehensive app that connects millions of people to financial services in a simple, accessible, and innovative way. Growing and generating sustainable results that deliver value to our customers, shareholders, employees, and society at large is a top priority for us. Our results reflect this commitment. Guided by principles, we have built an organizational culture that values people, drives ownership, and transforms social impact into legacy. We work with teams that prioritize autonomy, commitment, and excellence. We continuously invest in knowledge and innovation to transform the journeys of both employees and customers. This people-centric approach led us to be recognized in 2025 as one of the top 3 best financial institutions to work for in Brazil, ranking 3rd in the Great Place To Work® rankings — a source of pride that reinforces our commitment to putting the BMG Way into practice every day. These pillars drive continuous transformation, promoting daily reviews of processes, the customer journey, decision-making, and how teams connect to generate value. At BMG, we are driven to do things differently and better — with integrity, simplicity, and our unique way of being: the BMG Way. **Responsibilities and Duties** * Provide support in benefits administration (meal vouchers, transportation vouchers, medical and dental assistance, life insurance, among others). * Perform registration changes (additions, removals, and updates) in systems and with providers. * Review invoices and support benefits cost control. * Assist in interfacing with benefits vendors and providers. * Support employees by clarifying questions regarding eligibility, rules, and usage of benefits. * Support onboarding, internal transfers, and offboarding processes, ensuring correct granting or cancellation of benefits. * Monitor deadlines, documents, and departmental KPIs. * Support internal and external audits related to benefits. * Keep benefits policies and communications up to date. \#LI\-HYBRID \#LI\-SF1 **Requirements and Qualifications** * Completed undergraduate degree, preferably in Business Administration, Human Resources, or related fields. * Experience in benefits management (registration changes, additions, removals, and updates). * Experience supporting employees by clarifying questions about benefits. * Knowledge of labor laws. * Experience in onboarding, internal transfers, and offboarding. * Excellent communication and interpersonal relationship skills. * Ability to work independently and collaboratively. * Proactivity and problem-solving skills. * SAP or LG knowledge is a plus. * Experience with agile methodologies and artificial intelligence tools is a plus. * Availability to work in a hybrid model at our São Paulo office. **Additional Information** **Benefits, Health and Well-being** * Health plan with no monthly fee + Telemedicine; * Dental plan with no monthly fee; * Meal and Food Vouchers; * Life insurance; * Funeral assistance; * Private pension; * Competitive annual variable compensation (bonus); * PPR – Profit Sharing Program; * Único Skill (free education benefit); * Bicycle parking and changing rooms; * Daycare assistance; * Internet allowance; * Quality-of-life programs; * On-site clinic; * Pregnancy program; * Extended maternity and paternity leave; * Copay exemption for pregnant women and babies up to 1 year old; * Personalized Baby Kit; * Dr. BMG – Telepsychology + Telemedicine + Nutritionist + Nurse + Physical Education Professional, extended to dependents; * PAP – Financial, legal, and psychological advisory program; * Gympass/Wellhub – Discounts at gyms; * Pharmacy network; * Fresh fruit daily; * Birthday Day Off; * Flexible dress code; * Hybrid work model. So? Ready to wear the jersey and shine on the field with a bank present in the lives of millions of Brazilians and recognized as one of the best places to work? **\#LetsGoUp** **JOIN BMG BANK!** We are always looking for people who identify with our culture and are ready to contribute to BMG Bank’s success. With 94 years of history, we are passionate about delivering the best for our customers — who are at the heart of everything we do! At BMG, we lead the payroll-deductible loan market, offering accessible credit to millions of Brazilians. With the largest network of banking correspondents in the country, we boost local economic growth and bring opportunities to all regions of Brazil. **Education and Development: Our Passion for People’s Careers** We believe our employees’ development is essential to our success. That’s why we offer an **educational platform**, providing access to undergraduate and graduate degrees, language courses, free courses, and mentoring. At BMG Bank, continuous learning is part of our culture! **Diversity and Inclusion**: We believe diversity strengthens us. We foster an inclusive workplace where you can be yourself and bring your best self forward. We value differences and believe they are fundamental to our success. #### **It’s for our customers that we wear the jersey and dedicate ourselves to executing every play with excellence!**