Business Coordinator

Description

We are seeking a **Business Coordinator** responsible for **structuring, organizing, and scaling commercial operations**, ensuring process governance, information consistency, result predictability, and operational efficiency. This role will play a central part in **managing the business team, commercial KPIs, the sales pipeline, and the proposal workflow**, while also leading the continuous evolution of departmental processes—with a focus on **automation, standardization, control improvement, and productivity enhancement**. The professional will operate strategically and systematically, connecting the Business area with **operational and administrative departments**, supporting leadership with analyses and data, and strengthening customer relationships throughout the entire commercial lifecycle. **Learn about our story:** Our story began in 1994 in Argentina, when GIF established itself as a strategic supplier to enterprises. At that time, significant commercial expansion occurred, accompanied by a rise in fraud cases. It was then that we assumed responsibility for safeguarding enterprises and took action. Over these 30 years, GIF has tirelessly worked to prevent, detect, and combat corporate fraud. **A story defined by trust, dedication, collaboration, transparency, and respect.** **Responsibilities and duties** * Coordinate the Business team, monitoring performance, deliverables, deadlines, and team development; * Structure, maintain, and evolve CRM governance, ensuring information quality, standardization, and reliability; * Manage the sales pipeline, forecast, and commercial and operational KPIs to support result predictability; * Create, monitor, and analyze executive dashboards and reports to support leadership decision-making; * Control and monitor the commercial proposal workflow, ensuring deadlines, quality, and adherence to processes; * Act **systematically as the focal point between Business, operational departments, and administrative departments** (Finance, Controllership, Technology, Operations, Legal), ensuring process fluidity, alignment, and consistency; * Identify bottlenecks and improvement opportunities in commercial processes and interfaces with other departments; * Develop and lead initiatives for automation and operational efficiency gains; * Establish routines, review cadences, and work standards for the Business area; * Support the team in strategic customer interactions, adopting a consultative posture focused on relationship-building; * Contribute to the continuous improvement of the customer experience across the commercial journey; * Support leadership with strategic analyses, information consolidation, and data-driven recommendations. **Requirements and qualifications** * Strong experience with **KPI management, CRM, and pipeline control**; * Experience in **consulting, B2B sales**, or environments involving multiple departments; * Proven track record managing structured, data-driven commercial processes. * **Completed undergraduate degree** in Business Administration, Engineering, Economics, or related fields; * Postgraduate degree or specialization in Business Management, Data, or Process Management (a plus); * CRM (Pipedrive or similar) management, governance, and evolution; * Development, analysis, and monitoring of **commercial and operational KPIs**; * Design and implementation of **executive dashboards and reports**; * Pipeline and sales forecast control and governance; * **Advanced-level Excel**; * Knowledge of **process management and continuous improvement**; * Experience with **automation of commercial and operational processes and workflows**; * Experience in **controlling, monitoring, and organizing commercial proposals**. **Differentiators** * Advanced SQL knowledge (for data analysis and consolidation). * Experience with commercial management systems (Monday, HubSpot, Salesforce, etc.). * Participation in projects implementing commercial efficiency tools or methodologies. * **Power BI.** **Additional information** * Meal allowance (CAJU Benefits Card); * Food allowance (CAJU Benefits Card); * Health insurance: Bradesco; * Dental insurance: Bradesco; * Wellhub; * Education assistance; * Remote-work allowance (CAJU Benefits Card); * Childcare assistance; * Birthday day off; * Extended marriage leave: 5 days; * Transportation allowance; * Life insurance; * Flexible working hours; * Hybrid work model: 2 remote days and 3 in-office days at our office in Vila Olímpia. **Are you ready to make a difference in the fight against fraud?** GIF is the right company for you! For 30 years, GIF has pursued a clear mission: protecting our clients’ assets. Since then, we have dedicated ourselves to strengthening businesses and making them more secure. Today, we offer over 15 customized solutions, developed to meet the specific needs of each client—regardless of size or industry. Over the past five years, we have been recognized as one of the best companies to work for (GPTW) and have solidified our position as a leading provider in security and anti-fraud intelligence across Latin America. All this progress stems from the commitment and dedication of our team—over 130 professionals strategically distributed primarily between São Paulo and Buenos Aires, operating under a hybrid model with offices in both cities. Join us on this journey of trust and building a safer future!