We are **PAN** Agile, flexible, and creative, we explore possibilities with enthusiasm and a strong desire to make things happen. Always ready to take on new challenges, we nurture leaders who not only possess drive but are also open-minded and empathetic—seeing closeness in relationships as the bond connecting each one of us. Our mission is fulfilled when we transform others' lives through our expertise. Our cultural pillars reinforce our visionary mindset and determination to make things happen: **Intensity, Nonconformity, Efficiency, Team Spirit, and Integrity.** **We are your financial ally, delivering intelligent solutions that help you achieve your goals safely and confidently.** **Key Challenges:** * Map customer pain points, bottlenecks, and opportunities using customer feedback, quantitative analyses, stakeholder input, and in-app behavioral data. * Analyze and monitor the entire payroll-deducted loan contracting funnel, identifying obstacles and proposing actionable improvements. * Work cross-functionally across INSS and Private products, ensuring an integrated view of performance and business impact. * Support Product Owners (POs) within squads with analyses they cannot perform due to operational volume—especially post-implementation evaluations, expected gains, and actual impacts. * Conduct hypothesis testing, analyze A/B test results, and provide strategic recommendations. Track the evolution of delivered initiatives, linking KPIs, insights, and action plans. * Interact daily with Technology, UX, Data, Credit, and other partner areas—consolidating information, surfacing mapped pain points, and proposing solutions. * Manage multiple concurrent initiatives with high organizational and prioritization capability in a dynamic environment. **What are the key competencies for this role?** * Completed undergraduate degree. * Prior experience as a Product Owner or in product/technology/business areas. * Solid SQL knowledge for funnel performance analysis and metric interpretation. * Experience with payroll-deducted loan products (a plus). * Strong communication, innovation, organization, and impact-oriented skills. * Ability to make data-driven decisions with a clear focus on customer impact. **Work Model**: Hybrid (4 days per week onsite at the office, 1 day remote) **PAN Benefits:** * Bonus / Profit Sharing * Meal Voucher * Food Voucher * 13th-month Food Voucher * Health Insurance (private hospital room coverage for employee and dependents) * Dental and Orthodontic Insurance * On-site Medical Clinic * Unlimited Telemedicine via Dr. Alper (Einstein Conecta) * Life Insurance * Discounts at over 10,000 pharmacies * 4 psychotherapy sessions per month * Extended Family Leave (Primary caregiver: 6 months; Co-caregiver: 30 days) * Childcare / Babysitter Assistance * AcomPANha (prenatal support program) * Wellhub/Totalpass * Assistive Technology Allowance (85% reimbursement for employees with disabilities) * Development Programs * On-site Beauty Salon * Employee Assistance Program (EAP) – Legal, Financial, Psychological, and Social Counseling * Discount Portal across multiple sectors (Allya) * Vaccination Campaign (for employees and dependents) * Vehicle Financing Facilitation (subject to approval) * PAN Credit Card with differentiated credit limit (subject to approval) * Transportation Voucher (only 4% payroll deduction) * Funeral Assistance
João Silva
Indeed · HR
João Silva
Indeed · HR
