Sr Engineering Manager

Description

Job Summary: Lead software engineering teams and Staff Engineers to build and evolve global-scale Card platforms, focusing on technical excellence, value delivery, and talent development. Key Highlights: 1. Lead and develop software engineering talent. 2. Guide architectural decisions for scalable and resilient systems. 3. Focus on continuous improvement and metrics-driven culture. Sr Engineering Manager Country: Brazil \# WHO WE ARE F1RST is the future—and your career starts here! Our culture is built on “People, Innovation, and Results”. We are part of Brazil’s largest international bank and one of the world’s largest banks, delivering services and experiences to over 60 million customers across the Santander ecosystem. Join the team whose purpose is to support people and help businesses thrive. We are passionate about technology. We are F1RST Digital Services. Follow us on LinkedIn to stay updated with all the latest news: https://www.linkedin.com/company/f1rstdigitalservices We have an opening for you to become a Sr Engineering Manager at Santander Global Cards! We are building and evolving global-scale Card platforms with high criticality, security, and performance. We seek someone to lead squads and Staff Engineers, raising the bar of engineering and accelerating high-quality value delivery. Your day-to-day impact * People leadership: develop, engage, and retain talent (ICs and leaders) through 1:1s, feedback, career plans, and performance management. * Ensure sustainable delivery: plan and execute with squads, managing dependencies, priorities, and risks—maintaining predictability without compromising quality. * Technical leadership in partnership with Principal and Staff Engineers: guide architectural decisions (e.g., DDD, microservices, messaging, resilient APIs), promoting simplicity, scalability, and operability. * Operational excellence: strengthen observability, reliability, and security; respond to incidents and conduct postmortems, eliminating root causes. * Metrics-driven culture: use DORA Metrics and quality/production indicators to create cycles of continuous improvement and transparent business communication. * Global collaboration: work with teams in Brazil and abroad (daily use of Spanish; English is a plus). What you’ll find here * Autonomy to improve practices, architecture, and delivery flow. * An environment that values engineering (quality, automation, standards) and pragmatism. * Real-world challenges in scale and criticality within Card products. Requirements (Essential) * Proven experience as an Engineering Manager (or equivalent role) leading software engineering teams and developing people. * Consistent delivery track record in highly critical environments (e.g., financial services, payments, e-commerce, logistics, etc.). * Strong technical foundation in backend development and distributed system architecture (APIs, microservices, resilience, observability). * Experience with cloud and container technologies (AWS and Kubernetes or equivalents). * Experience elevating quality via automated testing and CI/CD pipelines. * Practical familiarity with DDD and using metrics (e.g., DORA) for continuous improvement. * Advanced English proficiency. Nice-to-Haves * Java, Quarkus, and/or Spring Boot in production. * Python experience in data ecosystems. * English for collaboration with global teams. * Experience leading Staff/Principal Engineers and defining engineering standards across multiple squads. Work Location: Indianópolis, São Paulo - SP (Hybrid) \# BENEFITS: Meal allowance; Health insurance; Dental insurance: Basic and intermediate plans; Transportation allowance; Flexible Vacation: 24 business days of vacation, divisible into up to 6 periods; after every 2 months worked, you can enjoy 4 business days off; Birthday Day Off; Gym partnerships: Wellhub, Totalpass; Flexible Working: Hybrid work model: 2 days remote and 3 days onsite; Training platforms with over 100,000 courses; Career paths for professional development; Flex Learning: Exclusive study incentive for High-Performance employees; Childcare allowance; Nascer Program and Extended Paternity Leave. Life insurance; Nascer Program; Be Healthy — A program encouraging healthier habits for everyone; PAPE — Specialized personal support program. \#LI\-Hybrid