Operations Intern

Description

Job Summary: Operations Intern to support the team’s operations by monitoring tickets, interacting with customers, managing documentation, and completing checklists. Key Highlights: 1. Opportunity to gain practical experience in a corporate environment 2. Focus on organization, attention to detail, and strong communication skills 3. Requires proactivity, learning ability, and collaboration ### **Operations Intern** * JR\-157939 * Hybrid * Barueri * General Management * Full time **Who are we?** Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet. A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future. A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You’ll work across teams, influence key decisions, and help shape the path forward. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.**Job Summary** --------------- We are seeking an Intern to support the team’s operations by monitoring tickets, interacting with customers, managing documentation, and completing checklists. This opportunity is ideal for students seeking to gain practical experience in a technical\-operational corporate environment. **Responsibilities** -------------------- * Monitor the ticket queue and route requests to the responsible teams. * Interact with customers for updates, clarifications, and necessary alignments. * Organize, manage, and update technical and administrative documentation. * Complete operational checklists according to internal procedures. * Record and maintain up\-to\-date information in internal systems. * Support the team in activities aligned with the intern’s development. **Qualifications** ------------------ * Currently enrolled in an undergraduate program with **at least 18 months remaining until graduation**. * Intermediate English proficiency. * Knowledge of IT and technology. * Organization, attention to detail, and strong communication skills. * Proactivity, learning ability, and collaboration. * Ability to handle multiple tasks in a structured manner. Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing form. Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law. **We use artificial intelligence in our hiring process. Learn more** **here****.**