Description
Job Summary:
This position supports technical assistance to users, system installation, equipment configuration, and hardware and software maintenance, resolving service tickets and assisting in development.
Key Highlights:
1. Remote and on-site technical support for users
2. Installation and configuration of systems and equipment
3. Equipment and system maintenance, incident management
Assist with technical support to users (remote and on-site).
Support the installation of operating systems and applications.
Contribute to the configuration of computers, laptops, and other equipment.
Monitor equipment and system maintenance, supporting incident, problem, change, version, and configuration management.
Provide support for requests related to computer usage and technological resources.
Support resolution of technical service tickets, ensuring employees can use the systems required for their tasks.
Support the department in maintaining and enhancing programs used by teams.
Support the development process by executing assigned tasks and contributing to organizing area requirements.
Compensation: R$1\.299,00 \- R$1\.300,00 per month
Benefits:
* Transportation allowance
Work location: On-site