Description
Job Summary:
An IT professional focused on technical support, infrastructure administration, and user management, ensuring system availability and performance.
Key Highlights:
1. IT infrastructure technical support and administration
2. User and service management in Microsoft and cloud environments
3. IT infrastructure monitoring and maintenance
**Requirements**
* Knowledge of Windows and Linux operating systems;
* Experience in IT infrastructure administration (Microsoft servers, authentication, Active Directory, DNS, and DHCP);
* Familiarity with cloud platforms (Azure, GCP, AWS, Skyone, or similar);
* Proficiency in Microsoft Office Suite;
* Completed bachelor's degree in Information Systems, Computer Science, or related fields;
**Responsibilities**
* Provide technical support and assistance via GLPI to group companies;
* Monitor and manage email accounts and services through Skymail and Microsoft Admin Center;
* Configure, prepare, and perform maintenance on notebooks for employees;
* Create and manage users in MS 365, Active Directory (AD), emails, Intranet, EPM, and Passbolt;
* Monitor and ensure the proper functioning of the IT infrastructure, guaranteeing system availability and performance (e.g., Zabbix);
* Perform printer installation, configuration, and support;
* Support and participate in IT projects and other related activities;
Compensation: R$2.796,45 - R$6.998,87 per month
Work Location: On-site