Job Summary: Senior Infrastructure Analyst for infrastructure environment support, handling incidents, changes, and improvements with a focus on availability and performance. Key Highlights: 1. Infrastructure environment support 2. Administration of Windows and Linux servers 3. Participation in implementation and evolution projects A contact center company is seeking a Senior Infrastructure Analyst in Curitiba (Campo Comprido). **Responsibilities:** Provide infrastructure environment support by handling incidents, changes, and improvements, focusing on availability, performance, and SLA compliance. Administer Windows Server and/or Linux servers; configure and troubleshoot LAN, WAN, and Wi-Fi networks; manage firewalls (rules, NAT, and VPN); perform backup and monitoring routines. Participate in infrastructure implementation and evolution projects, working with virtualization, corporate networks, and information security. Previous experience as a Senior Systems Analyst, Senior Network Analyst, Senior Support Analyst, or Infrastructure Specialist may indicate alignment with some responsibilities of this position. Bachelor's degree in progress Required experience **Compensation and Benefits:** * Salary: Salary range will be disclosed during the interview. * Meal Allowance * Food Voucher * Transportation Voucher * Medical Plan * Dental Plan * Childcare Assistance * Education Assistance * Gympass **Additional Information:** * Contract: Permanent - On-site. * Duration: Full-time * Schedule: Monday to Friday, from 08:00 to 17:48.
João Silva
Indeed · HR
João Silva
Indeed · HR
