Store Manager

Description

Job Summary: Lead a team at a leading telecommunications company, focusing on people development, operational management, and continuous improvement to drive store growth. Key Highlights: 1. Team leadership and people development 2. Operational management and performance monitoring 3. Opportunity to work for a solid telecommunications company Do you enjoy leading people, pay attention to detail, and want to work for a reputable telecommunications company? This could be your opportunity! A market-leading company in fixed and mobile telephony, with a consolidated presence since 1994, is currently hiring for a Store Manager position. We seek a proactive, organized professional with strong team leadership skills who wishes to contribute to store growth and team development. If you are communicative, enjoy working with people, and aspire to join a market-recognized team, apply now and grow with us! Responsibilities: * People Management: Train, guide, motivate, and evaluate team performance, delivering feedback, warnings, or suspensions as necessary. * Recruitment and Selection: Participate in hiring and termination processes, including interviews, onboarding, and contract terminations. * Operational Supervision: Monitor activities of all employees—including outsourced staff—to ensure organization, cleanliness, and asset maintenance. * Work Schedule Control: Authorize overtime, time-off, and track hour banks, ensuring compliance with timekeeping records. * Planning and Performance: Conduct meetings to analyze and improve individual and collective team performance, tracking sales goals and strategies. * Process Administration: Analyze reports on vacations, advances, time-off, inventory, and cash register closings; issue service and courier reports. * Customer Service: Resolve customer requests and disputes in collaboration with sales staff and operators, ensuring satisfaction and alignment with company standards. * Institutional Representation: Represent the company before unions, official bodies, or judicial authorities when required. * Market Monitoring and Audits: Track competitor activities, participate in audits and strategic meetings, and propose process improvements. * Continuous Improvement: Identify opportunities to enhance operational, technological, and system performance, implementing solutions to optimize outcomes. Requirements: - Bachelor's degree in Business Administration, Commercial Management, Marketing, or related fields; - Experience: Minimum of 2 years as a manager, preferably in sales areas such as telecommunications or retail; - Proficiency in Microsoft Office Suite; - Flexible working hours; - Results-oriented mindset and proactivity. Benefits: * Commission; * Goal-based bonus; * Meal Allowance: BRL 720.00/month (after 30 days of employment); * Transportation Allowance; * Life Insurance; * Unimed National Health Plan: 90% covered by the company; * Dental Plan: fully paid by the employee; * Pharmacy Partnership; * Alelo Multibenefit Card: deducted from payroll; * Education Assistance. Compensation: BRL 3,693.00/month Work Location: On-site