Gas Station Manager

Description

Job Summary: Gas Station Manager responsible for people management, operational control, customer service, finance, and safety. Key Highlights: 1. Leadership and operational team management 2. Strategic operational and financial control 3. Focus on customer experience and satisfaction **Requirements:** * Completed high school; * Experience as a gas station manager; * Availability required. **1\. People Management** * Recruit, onboard, and train fuel attendants, cashiers, and assistants; * Manage shift scheduling, absenteeism, and turnover; * Provide continuous feedback, monitor performance, and maintain a healthy operational climate; * Engage the team in goals and KPIs. **2\. Operational Control** * Ensure gas station opening/closing in compliance with regulations; * Inspect pumps, tanks, seals, nozzles, PPE, and service standards; * Monitor fuel movement and investigate any discrepancies; * Ensure preventive and corrective maintenance. **3\. Customer Service and Experience** * Resolve conflicts and complaints immediately, without escalation; * Guarantee service standards aligned with the brand; * Monitor queues, service time, and fuel attendants' conduct. **4\. Financial and Administrative Management** * Perform cash closing, verify cash withdrawals, and deposit funds; * Track inventory, purchases, and invoices; * Control margins, shrinkage, losses, and waste; * Validate daily entries, reports, and KPIs. **5\. Safety, Regulations, and Compliance** * Comply with environmental regulations, NR-20, and other applicable legislation; * Manage emergency procedures, prevention, and safety protocols; * Enforce PPE usage and sound operational practices. **6\. External Relations** * Interact with suppliers, distributors, and service providers; * Support inspections and audits. **7\. Strategic Business Management** * Analyze KPIs (sales, average ticket, productivity per employee); * Implement promotions, campaigns, and service mix; * Identify upselling opportunities (oil changes, convenience store, services). Employment Type: Permanent CLT Compensation: R$1,00 \- R$2,00 per month Benefits: * Medical insurance * Fuel allowance * Basic food basket * Meal voucher Experience: * Gas Station Manager (Preferred)