CUSTOMER SERVICE AGENT

Description

Job Summary: Support the branch management team by conducting preliminary service for members, providing information about products and services, and selling them. Key Highlights: 1. Operational support to the management team 2. Customer service and sales of products/services 3. Requires commercial and relationship-building skills **Description and Responsibilities:** **Working Hours:** Monday to Friday, from 8:00 AM to 5:00 PM, with a 1-hour lunch break **Level:** Operational **Employment Type:** Permanent – CLT * Support the branch management team in carrying out routine activities. * Conduct preliminary service for members at the branch located in Ribeirão VermelhoMG and via digital channels. * Provide information and assistance to members regarding products and services. * Sell products and services. **Requirements:** * Bachelor's degree in Administration, Accounting, Economics, Law, or related fields. * Commercial acumen and strong interpersonal skills with members. * Proficiency in Microsoft Office Suite. * Holding a CPA certification is a plus. **Benefits:** Medical assistance, Gym allowance, Daycare allowance, Education allowance, Internal benefits, Corporate mobile phone, Commissions, Parking, Disclosed during interview, Profit-sharing program, Private pension plan, Life insurance, Meal voucher, Food allowance, Transportation voucher