Job Summary: A professional with a macro view of the company and focus on leadership, people management, finance, customer service, and performance indicator monitoring. Key Highlights: 1. Business leadership and strategic vision 2. People management with focus on engagement and training 3. Concierge service and customer satisfaction focus **Description and Responsibilities:** **Schedule:** Working hours: 8 hours, Monday to Friday **Level:** Professional **Employment Type:** Service Provider \- PJ **Responsibilities:** Leadership, macro view of the company, implementation of business operational processes. Finance: Client negotiation, data entry, achievement of targets, issuance of invoices/receipts. People Management: Leadership by personal example, focusing on engagement, training, delivery of training programs, team relationship building, and motivation. Responsible for hiring and onboarding new employees. Customer Service: Concierge service and direct customer interaction, ensuring excellent service satisfaction levels and positive interpersonal relationships, including post\-sales support. Indicators: Acquisition of new customers, number of treatment initiations, individualized professional output, revenue generation. **Requirements:** **Requirements:** * Completed high school education; a degree in Administration or related fields is a plus. * Prior experience in healthcare clinic management or sales/customer service experience in high\-ticket service industries. * Strong verbal and written communication skills, with customer service expertise. * Proficiency in computer applications, especially management software and Microsoft Office suite. **Benefits:** Fuel allowance, Meal voucher, Transportation voucher
João Silva
Indeed · HR
João Silva
Indeed · HR
