Call Center Operator

Description

Job Summary: Join AeC, a market leader in customer relationship management, and handle telephone, email, chat, WhatsApp, and voice interactions—providing quick solutions and guiding customers. Key Highlights: 1. Opportunities for professional growth and development. 2. A work environment that values employee happiness and well-being. 3. Accepts first-time job seekers and does not require prior experience. **New: Now partnered with Gympass**: Take care of your well-being with access to gyms, studios, and health apps! **Join AeC!** We are leaders in the customer relationship management market, with over 30 years of experience—and certified since 2020 as one of the best companies to work for. Here, you’ll find growth opportunities and an environment that values employee happiness and well-being. **Career Path at AeC**: Your development is our priority. Starting from your third month, you may be promoted through our internal opportunities program. In 2024, we promoted over 5,000 employees. We are a company that embraces diversity—and we want you to grow with us. With or without experience, join AeC! **Responsibilities**: Provide telephone support to answer questions, deliver rapid solutions to customers, and guide them step-by-step in resolving issues. Also handle interactions via email, chat, WhatsApp, voice, and other channels. **Requirements** Must be at least 18 years old. High school diploma completed. Positions available for all shifts (morning, afternoon, night), part-time schedules, 6x1 or 5x2. Also open to first-time job seekers. No prior experience required; however, previous experience as a telemarketing operator, receptionist, call center operator, customer service analyst, customer service representative, consultant, collections agent, active or passive customer service agent, salesperson, interaction expert, operator, etc., is considered advantageous. **Here, you’ll find cutting-edge technology, human warmth, innovation, people, and opportunities.** Employment Type: Permanent CLT contract Compensation: R$1.518,00 per month Benefits: * Medical assistance * Dental assistance * Meal allowance * Transportation allowance Selection Question(s): * PLEASE PROVIDE A VALID EMAIL ADDRESS FOR CONTACT: Format: @(gmail, outlook, yahoo, icloud).com