Operations Assistant - PCD

Description

Job Summary: Support and assistance to Insurance Brokers, Business Units, and Insurance Companies, including clarifying doubts and sharing information to ensure stakeholder satisfaction. Key Highlights: 1. Be part of a team transforming the insurance market. 2. Work autonomously to orchestrate the Lojacorr ecosystem. 3. A culture of continuous learning and career development opportunities. Lojacorr is growing and evolving every day. We are looking for people who **want to be part of** this brilliant future with us. Join us as one of our Guardians! Beyond an amazing, skilled, and highly motivated team, you’ll also enjoy a comprehensive organizational structure certified by **Great Place to Work**! That’s right!! We are one of the best companies to work for in **Brazil**! We are seeking an **OPERATIONS ASSISTANT** for our **OPERATIONS** team! **Responsibilities and Duties** **On a daily basis, you will:** Provide support to Brokers and Brokerages across our network, Business Units, Regional Units, Insurance Companies, and others—understanding their needs, directing solutions, and ensuring stakeholder satisfaction: * Contacting insurance companies to clarify questions, resolve pending items, and share information with brokers; * Analyzing and forwarding emails regarding pending items, rejections, and claims; * Maintaining a record of case histories; **Requirements and Qualifications** **To apply, you must have:** * Completed high school education; * Knowledge of insurance and administrative support routines is a plus; * Basic knowledge of Google Suite (Gmail, Docs, etc); **Additional Information** **Discover the benefits of working with us:** * Manage your schedule within our semi-flexible working hours. * Remote work allowance to help cover daily expenses. * Flash Benefits card offering meal and food vouchers. * Take care of your health with Bradesco dental plan and nationwide Unimed health insurance (no monthly premium deduction for employee or dependents). * Ergonomic allowance during your first month to enhance your personal workspace. * Feel protected with MetLife life insurance. * Birthday Day Off to celebrate however you wish. * Childcare allowance for parents at the company. * Access Treinacorr (our corporate university) to further develop your skills. * Mental well-being support through psychology sessions with Em Si Psychology team. * Physical well-being support via partial coverage of your gym membership through Gympass. * Pharmacy card from Brasil Convênios offering exclusive discounts and flexible spending (with payroll deduction). * Network of partnerships and discounts with various institutions such as Gazeta do Povo, Descomplica, FGV, Open English, among others. Our guiding vision is to transform the insurance market—and we invite **you** to join this revolution too. Be an agent of change. \#VEMpraLOJACORR Want to learn more about our company? Follow us on social media and visit https://www.redelojacorr.com.br/sala\-de\-imprensa/ We are Lojacorr Seguros—the largest open and specialized platform for mass-market insurance distribution in Brazil. More than just a network, we are an ecosystem connecting **2,200 brokerages** and over **40 insurance companies** to more than **300,000 insured individuals**. We provide technology and support so that insurance brokers become admired professionals and the general population remains protected. **What does it mean to be a Guardian?** Here, we call our team Guardians because **our Just Cause is protection.** Being a Lojacorr Guardian means working autonomously to orchestrate this ecosystem, ensuring everyone can transact, learn, and innovate together. **Our values are non-negotiable.** We live our culture in practice through six pillars: * **Agility:** Proactivity, data-driven focus, and rapid adaptation. * **Innovation:** Freedom to create and continuously improve processes. * **Responsibility:** Ethics, integrity, and genuine care for people. * **Simplicity:** Direct communication and fluid solutions—no unnecessary bureaucracy. * **Collaboration:** Partnership, empathy, and mutual support. Here, no one builds anything alone. * **Transparency:** Clarity in decisions, honest feedback, and complete trust. **Why join us?** * **Freedom:** Remote or hybrid work model (as per role), focused on outcomes and trust. * **Connection:** Our offices in São José dos Pinhais (PR) and São Paulo (SP) welcome in-person interactions. * **Development:** Culture of continuous learning and real career advancement opportunities. Your talent has a place in our ecosystem. Are you up for the challenge? **Become a Guardian. \#VemPraLojacorr**