COLLECTION ASSISTANT - MANAUS

Description

Job Summary: We are seeking an organized and communicative Collection Assistant to handle debt negotiation and customer service. Key Highlights: 1. Debt negotiation and customer service 2. Portfolio monitoring and collection control 3. Issuance of bills, agreements, and collection reports **OPEN POSITION \| COLLECTION ASSISTANT** We are looking for a Collection Assistant to join our team! If you are organized, communicative, and enjoy working in debt negotiation and customer service, this opportunity may be right for you. **Main Responsibilities:** * Contact customers to negotiate debts; * Monitor and control the collection portfolio; * Update information and records in the system; * Issue bills, agreements, and collection reports; * Provide telephone and digital channel customer support. **Requirements:** * Completed high school education; * Prior experience in collections or customer service is a plus; * Strong verbal and written communication skills; * Organizational skills, responsibility, and results orientation; * Basic computer knowledge. **Work Location:** Rua Figueiredo Pimentel, 140\. Neighborhood: Jorge Teixeira **Working Hours:** Availability to work in shifts