Description
Job Summary:
Professional responsible for customer service, debt negotiation, report preparation, support in credit analysis, and data management, contributing to continuous improvements.
Key Highlights:
1. Working for a leading company in the healthcare sector
2. Focus on debt negotiation and credit analysis
3. Opportunity to contribute to process improvements
We are a healthcare company as vast as Brazil.
We leverage multiple competencies that, when combined, connect hospitals, clinics, and industry with end-to-end cutting-edge solutions, establishing partnership relationships built on trust and credibility.
We combine experience and passion with a broad portfolio of products and services to enable customized solutions delivered by those who truly understand your business.
We operate with integrity and respect, commitment and efficiency, intensity and precision to promote access to healthcare—anywhere, at the right time, and for everyone who needs it.
This is what drives our beloved Elfa, every moment, every day!
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Work will be conducted at Surya Dental (Surya Dental Site \- Who We Are), a company within the Elfa Group.
**Responsibilities and Duties**
* Provide customer service via telephone and WhatsApp;
* Conduct debt negotiations;
* Prepare collections reports;
* Support credit and collections processes;
* Contribute to process improvements and credit management monitoring;
* Manage departmental data.
**Requirements and Qualifications**
* Completed high school education or currently pursuing a degree in Accounting, Business Administration, or Economics (preferred);
* Experience in the finance area and interest in the credit field;
* Advantage: Experience in credit analysis;
* Proficiency in Microsoft Office, especially Excel;
* Typing speed and accuracy;
* Strong communication and interpersonal skills.
**Additional Information**
* Easy access to Av. Melvim Jones, 823 \- Parque Industrial Bandeirantes \- Maringá/PR;
* Work schedule: Monday to Friday, 8:00 AM to 6:00 PM (44 hours per week);
* Hybrid work model: 4 days onsite, 1 day remote.
The Elfa Group is the network connecting services for all healthcare stakeholders—industry, hospitals, clinics, professionals, and patients—offering wide-ranging variety with the efficiency and personalization of those who understand your business. With the most comprehensive logistics network and nationwide coverage, the Elfa Group is one of Brazil’s leaders in pharmaceutical distribution and logistics services and solutions for the healthcare ecosystem. We are a reference in pharmaceutical and hospital supplies distribution for hospitals, clinics, and medical offices, as well as specialized and surgical materials, plus clinical research services. We are the only medical-hospital distributor also operating in the dental sector, offering exclusive services such as full inventory management for large hospitals. Formed through the merger of 21 companies, the Elfa Group has over 30 years of history and more than 1,600 employees, serving 7,000 hospitals, 250,000 clinics, and 700 health plans nationwide, standing as a benchmark across Brazil’s healthcare value chain. The Elfa Group is controlled by funds managed by Pátria Investimentos.
We value diversity of identities, experiences, and perspectives, recognizing that our growth stems from diversity.
In the ESG (Environmental, Social, and Governance) area, under our Diversity initiative, we have the “Empodera” program, which empowers and gives voice and leadership to groups considered minorities through thematic committees that propose and implement affirmative actions and inclusion initiatives.