We are hiring an SDR to work in the Commercial/Pre-sales area, reporting to the Sales Coordinator/Commercial Head. The professional will be responsible for identifying, qualifying, and scheduling meetings with potential customers for the closing team, ensuring complete registration in the CRM and a high attendance rate. **Responsibilities** Make initial contact with leads received via CRM (phone/WhatsApp/email); complete the qualification checklist before confirming appointments; schedule meetings between leads and closers; send automatic and manual confirmations (24 hours and 1 hour before); update status and notes in the CRM after each interaction; classify leads by priority and product/service of interest; populate mandatory CRM fields (name, phone, service, source, channel, LGPD consent, date); follow up on pending documentation; prepare briefing for the closer; monitor and report daily KPIs; attend weekly alignment meetings; follow the qualification SOP and LGPD compliance. **Requirements** Completed high school (minimum); currently enrolled in or graduated from college in Business Administration, Marketing, Law, or related fields is a plus. Prior experience in pre-sales, telemarketing, or commercial customer service is desirable. Knowledge of sales methodologies (BANT, SPIN, CHAMP) and CRM platforms (Pipedrive, HubSpot, RD Station or similar). Strong verbal and written communication skills, organization, proactivity, and results orientation. **Goals** Minimum of 2 qualified meetings per business day (approx. 40–44/month); attendance rate ≥ 70%; qualification rate ≥ 80%; average time to first contact ≤ 3 minutes (WhatsApp/social media) or ≤ 24 hours (other channels). **Compensation** Fixed salary: R$ 2.500,00/month, plus bonuses per scheduled + attended meeting (R$ 10) and per closed deal (R$ 20). Payment: R$2.500,00 – R$4.000,00 per month Work location: Remote
João Silva
Indeed · HR
João Silva
Indeed · HR
