Description
**About Us:**
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Join Grupo Casas Bahia, Brazil's largest and most innovative retail group, with over 70 years of history and a mission to fulfill the dreams of more than 90 million Brazilians. We are on a journey of constant growth and transformation, placing the customer at
center of everything. We value respect, diversity, and the personal and professional development of each of our employees. Here, you’ll have the opportunity to grow, develop, and be part of a team passionate about transforming retail.
We’re ready to welcome you!
**Here, total dedication has never been stronger!**
**Responsibilities and Duties** **What your day will look like in this amazing team \=)**
**We’re looking for communicative, proactive, and customer-focused individuals to join our sales team!**
* Provide consultative and delightful customer service—both in physical stores and across digital channels—to attract and retain customers;
* Understand customers’ needs and recommend the most suitable products, always focusing on enhancing their shopping experience;
* Sell products and financial services (such as the Casas Bahia and Ponto Frio credit cards, CDC loans, and insurance), and assist customers in using the banQi, Casas Bahia, and Ponto apps;
* Support customers with payments, product exchanges, and post-sales service;
* Organize the store, ensure proper product display, and assist in creating promotional posters and materials;
* Work toward goals and challenges, with a results-oriented mindset and strong teamwork.
**Requirements and Qualifications** **Preferred:**
* Strong communication skills and ability to interact effectively with diverse customer profiles;
* Comfort working with targets and a focus on achieving results;
* Organizational skills and proactivity in daily store operations;
* Interest in learning about products, financial services, and technology.
**Nice-to-have qualifications include:**
* Prior retail sales experience;
* Previous experience working with targets or serving the public;
* Basic familiarity with mobile apps and digital tools.
**Additional Information** **Additional Information:**
Work Location: CANOINHAS \- SC
Business Hours
6x1 Shift Schedule
Work Model: In-person
**Some Benefits You’ll Enjoy With Us:**
Wellhub and/or Gympass
Sesc Membership
Meal Voucher
Transportation Voucher
Birthday Day Off
Dr. Saúde (Telemedicine and free psychological support for you and your family)
Medical Assistance
Dental Assistance
Acolher Program (Free retirement, financial, and legal consulting, plus social support)
Pregnancy Program
Baby Layette
Mommy Card
Extended Maternity and Paternity Leave
Private Pension Plan
Discount Club (Up to 70% off products and services)
Employee Store
Life Insurance
Funeral Assistance
Corporate University
Discounts on All Group Products
**\#JOINCASASBAHIAGROUP**
**All our opportunities are open to both internal and external candidates**.
**Employees**, please access our internal recruitment policy on **Service Now** to review program requirements and principles.
*Grupo Casas Bahia is one of Brazil’s most iconic companies, with a rich history spanning decades. Its journey is defined by resilience, innovation, and unwavering dedication to you! Our commitment is tireless; our drive to deliver solutions—and to speak eye-to-eye—makes us human.*
*We are over 30,000 employees, operating Brazil’s largest and most digital logistics network—connected to over 1,000 physical stores and 29 distribution centers and delivery hubs—all designed for our 200+ million customers.*
*If you’re driven by passion, simplicity, transformation, and the same dedication we bring to you and all Brazilians, welcome aboard—feel at home and explore our career opportunities at Grupo Casas Bahia.*