User Support - IT

Description

Job Summary: An IT professional with experience in workstation support, hardware maintenance, Windows network and server administration, and social media management. Key Highlights: 1. Workstation and hardware (desktops/notebooks) support 2. Knowledge of Windows server and Active Directory administration 3. Focus on networks, security, and IT infrastructure management * Workstation support for Windows Client 10 and 11 (installation, configuration, troubleshooting); desktop and notebook hardware maintenance; email support for Outlook/Thunderbird/WebMail/smartphones (iPhone and Android); application support (installation, configuration, updates); coordination with vendors to monitor, test, evaluate, and install internet links, network assets, and telephony equipment; * Knowledge of Hyper-V virtualized environments; knowledge of Windows Server 2012, 2016, and 2019 administration; knowledge of Active Directory (user and group creation and maintenance); knowledge of Windows services: DHCP, DNS, File Server, WSUS, Print Server, Web Application, FTP, VPN, GPO; knowledge of routine backup management; knowledge of TCP/IP, LAN, and WAN; knowledge of wireless environment administration; knowledge of firewall and VPN administration; knowledge of data center administration (organization, rack-mounted server installation, switches, routers, UPS); knowledge of IPBX telephony; knowledge of social media; knowledge of design applications; knowledge of website administration; * Knowledge of social media management, Photoshop, Canva, and other tools * Employment type: Full-time CLT * FOOD ALLOWANCE BRL 600.00 * BASIC FOOD BASKET BRL 200.00 Employment type: Full-time CLT Compensation: Starting from BRL 1.922,00 per month Benefits: * Medical assistance * Dental assistance * Basic food basket * Life insurance * Meal allowance * Transportation allowance Work location: On-site