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Customer Support Assistant (Back Office)

Indeed

Company

Job typeFull-time
Workplace typeOnsite
Experience levelNo experience limit
Education levelHigh School Diploma

Description

**Job Description:** Constant communication with customers and technicians (via system, phone, or WhatsApp). Plan routes and schedule installations. Monitor execution deadlines and confirm completion of service requests in the system. Update documents and operational reports. **Job Requirements:** * Completed high school education. * Strong communication skills and ability to argue, persuade, and negotiate. * Prior experience in external sales (experience selling internet plans is a plus). * Ability to handle objections and close sales. * Proactivity, organization, and resilience. **Benefits:** * Meal allowance * Transportation allowance * Life insurance * Birthday day off * 50% discount on internet plan (subject to feasibility for your residence) * Partnership with Piaget University * Partnership with local gym Working Hours: Monday to Friday, 9:00 AM to 6:00 PM; Saturdays, 9:00 AM to 1:00 PM. Employment Type: Full-time CLT Work Location: On-site

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Posted by

João Silva

Indeed · HR

Location

João Silva

Indeed · HR

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