Description
Job Summary:
We are seeking a Store Attendant to sell products and services, retain customers, and ensure their satisfaction, with emphasis on attentive service and sense of ownership.
Key Highlights:
1. Customer service and sales of Brisanet products and services
2. Focus on customer satisfaction and retention
3. Work culture that values personal and professional development
**Job Description**
We are looking for a **Store Attendant** to sell Group Brisanet products and services according to customer and company needs. Additionally, to monetize an existing customer base and retain customers during cancellation processes.
If you are a detail-oriented professional who delights customers and possesses a strong sense of ownership, Brisanet is the right place for you!
Let’s sail toward the future! **\#JoinBrisanet**
**Your typical day:**
* Embody the organizational identity of Group Brisanet;
* Prepare reports, forms, or spreadsheets as requested;
* Update area performance indicators when required;
* Actively participate in organizational meetings and commitments when requested;
* Use individual and collective safety equipment when necessary;
* Perform other duties related to this position, as needed by the department and leadership direction;
* Sell Group Brisanet products and services according to customer and company needs;
* Train new colleagues and cover vacations for staff at other stores, as needed;
* Monetize an existing customer base and retain customers during cancellation processes;
* Activate and provide support for mobile telephony;
* Open and monitor repair tickets when necessary;
* Provide customer service and support, ensuring satisfaction;
* Schedule installations and configure services;
* Process plan transfers, registration updates, information updates, and due date changes;
* Maintain store organization and ensure proper operation of equipment and work materials;
* Open and close the store according to the schedule defined by coordination, ensuring compliance with all security procedures established by the company—including full equipment verification, proper closing of doors and windows, and accurate system logging—to guarantee environmental integrity and operational continuity.
**What we seek for this opportunity:**
* Completed high school education;
* Skills in sales techniques and customer service;
* Basic mathematics;
* Sales and negotiation methodology.
**Preferred qualifications:**
* Currently pursuing a bachelor’s degree in Administration, Commercial Management, or related fields;
* Google tools (Sheets, Docs).
**At Group Brisanet, you will find:**
* A work culture that respects and values people;
* Internal events covering diverse topics;
* A collaborative environment that supports personal and professional development;
* A horizontal and vertical workplace—meaning you are the protagonist of your own career!;
* Meal allowance (Headquarters via cafeteria; Branches via Alelo);
* Co-payment Health Plan;
* Dental Plan;
* Life Insurance;
* WellHub (GymPass);
* Emotional Support Platform (IVI);
* Childcare Assistance;
* PCD Dependent Assistance;
* Payroll-deductible Loan (available after 6 months);
* Discounts of up to 50% on Brisanet Internet and BrisaMusic services;
* Up to 60% discounts at higher education institutions.