




Job Summary: Provide customer service during installations and maintenance activities, resolving issues to ensure customer satisfaction. Key Highlights: 1. Expertise in optical network recovery, splicing, and testing 2. Proficiency in dealing with and negotiating with contractors 3. Focus on quality and delivery of results ### **Responsibilities** ### **Education** Completed high school; technical education preferred. ### **Additional Requirements** Possession of Brazilian driver's license category B Availability Commitment to customers Proactivity Teamwork Shift work with non-standard hours ### **Behavioral Competencies** Proficiency in dealing with and negotiating with contractors from the telecommunications and civil construction sectors. Focus on quality and delivery of results; Innovation; Attitude \= Availability; commitment; and continuous pursuit of learning. ### **Technical Competencies** Knowledge of telecommunications networks and related construction projects. Experience in optical network recovery, splicing, testing, etc. Monitoring of construction projects affecting telecommunications networks Inspection of aerial and underground networks Soil probing ### **Job Description** Provide customer service for both installations and maintenance of contracted services, resolving all issues to ensure customer satisfaction. ### **Working Hours:** Mon–Fri, 08:00–18:00 (120-min lunch break) \| 200 hrs/month ### **Prerequisites** Reside in the city of Araraquara


