Level 2 Support Technician

Description

Job Summary: The professional will be responsible for installing, configuring, and troubleshooting software and hardware, as well as handling network infrastructure. Key Highlights: 1. Opportunity to develop IT and systems management knowledge. 2. Work involving installation, configuration, and maintenance of hardware and software. 3. Focus on problem resolution and network infrastructure. #### **Brasília/DF** * 10:00\-19:00 EDUCATION **Bachelor's Degree \- In Progress** * In the IT field KNOWLEDGE * Web browsers * Operating System: Windows * Installation, configuration, and troubleshooting of MS Office office automation systems * Active Directory * Hardware installation, assembly, and configuration * Software installation, assembly, and configuration * Installation, configuration, and troubleshooting of email software * Physical network infrastructure * Structured cabling CERTIFICATIONS * ITIL V3 Foundation **Optional** *"At Hepta, we respect and embrace diversity. We make no distinction based on gender, ethnicity, religion, sexual orientation, or disabilities. Apply now!" \#JoinHeptaProject*