Support Technician

Description

We have been consolidating our presence in the market since 2011 as a company specialized in IT solutions, offering a portfolio of End User Support and Professional Services. We are further expanding our market presence, with over 70 professionals distributed across various regions of the country, serving 100% of the national territory. Currently, we are a company recognized for the quality of our services, working with major market players and serving large IT clients such as Algar, Stefanini, Sonda IT, Tech Mahindra, Atos, Positivo, Atento, and others. Interested? Check out the opportunity we are offering: **Support Technician – Service Provider** Opportunity type: Exclusively for professionals operating under their own legal entity (PJ). Work model: On-site support for a 3AM IT client. Duration: Fixed-term – 1 month, with possibility of extension; Business hours; South Individual Housing Sector, Brasília/DF. Responsibilities and Duties: Assist in local equipment inventory control; Ability to quickly learn technical information; Practical experience resolving software and/or hardware issues; Experience providing end-user support; Understanding of the technical requirements for services requested by the client; Qualifications and Requirements: Technical or higher education degree in Data Processing, Electronics, Computer Science, or related fields; Minimum 12 months of professional experience in the field; Knowledge of Desktop and Notebook hardware; Experience supporting electronic time clocks, access control systems (e.g., card readers), surveillance cameras, and turnstiles; Printer configuration; Knowledge and handling of video conferencing systems; Knowledge of mobile telephony (Android, iOS, etc.); Basic knowledge of the Windows environment (version 10 or later); Basic knowledge of the Microsoft Office suite (Word, Excel, PowerPoint); Basic knowledge of network infrastructure; Knowledge of cabling, cable crimping, and connector assembly. Minimum Education Level: Technical Course