Restaurant Manager

Description

Job Summary: Restaurant Manager responsible for leading operations, ensuring excellence in customer service, product quality, and process efficiency, with team management and results orientation. Key Highlights: 1. Operational team leadership and management 2. Focus on results and customer satisfaction 3. Sales strategy development **General Job Description** We are seeking a **Restaurant Manager** responsible for leading unit operations, ensuring excellence in customer service, product quality, and operational process efficiency. This professional will be responsible for team management, performance monitoring, operational organization, and adherence to company standards, contributing to revenue growth and customer satisfaction. **Key Responsibilities** * Manage the restaurant’s daily operations, ensuring service and product quality. * Lead, develop, and supervise the operational team. * Monitor unit performance indicators (revenue, costs, waste, and productivity). * Ensure compliance with quality, hygiene, and food safety standards. * Oversee inventory, orders, and unit replenishment. * Address issues and ensure customer satisfaction. * Implement strategies to increase sales and enhance customer experience. * Ensure unit organization, cleanliness, and proper functioning. * Manage staff scheduling, time-off requests, and team supervision. **Mandatory Requirements** * Minimum of **3 years’ experience in restaurant management or food service operations**. * Experience in **operational team management**. * Knowledge of **cost control, inventory management, and operational KPIs**. * Knowledge of **food handling best practices**. * Availability to work rotating shifts. **Desirable / Differentiating Qualifications** * Experience in **high-volume restaurants or food service chains**. * Experience in **regional cuisine or specialized restaurants**. * Knowledge of sales management and customer service. * Degree in **Business Administration, Gastronomy, or related fields**. **Behavioral Competencies** * Leadership and people management. * Results orientation. * Organization and planning. * Proactivity and decision-making. * Strong communication and interpersonal skills. * Ability to work under pressure. **Candidate Profile** **Minimum Education:** Currently enrolled in or completed undergraduate degree **Preferred Field of Study:** Business Administration, Gastronomy, Hospitality Management, or related fields **Experience Level:** Managerial **Technical Knowledge:** * Team management * Inventory and cost control * Performance indicators (KPIs) * Food handling best practices * Restaurant operations Employment Type: Full-time CLT, Freelance / PJ Compensation: R$1\.900,00 \- R$4\.976,78 per month Benefits: * Dental insurance * Company-provided mobile phone * Transportation allowance Work Location: On-site