Store Operator - PCD

Description

Job Summary: This role involves ensuring product availability and visual merchandising, offering financial products, and providing excellent customer service in a dynamic retail fashion environment. Key Highlights: 1. A cheerful, welcoming environment with opportunities for professional growth. 2. Focus on customer service, organization, and visual merchandising. 3. Appreciation of diversity, respect, and teamwork. **\#JOINCAEDU** For **50 years**, we have operated in the **fashion retail sector**, driven by our purpose to **share our best to dress happier stories**. We operate in **São Paulo, Rio Grande do Sul, Goiás, Distrito Federal, and Minas Gerais**, with over **100 stores** and a passionate team. At **Caedu**, we believe in a **cheerful, welcoming environment full of development and professional growth opportunities**. We value **diversity**, **respect**, **ownership mindset**, and **teamwork**, because we know that **together we are stronger**. Here, we believe affordable fashion and great customer service go hand in hand! If you are communicative, enjoy serving and delighting customers, and possess a keen eye for maintaining organization and brand identity, this opportunity is for you! If you want to join a purpose-driven company with strong values and room to grow, **join Caedu!** **Responsibilities and Duties** **What will your activities be?** **Restocking and Organization:** Ensure products are always available and properly displayed in aisles, counters, walls, floors, and shelves, performing restocking as needed or per supervisor guidance. **Sales Area Maintenance:** Keep the sales area consistently organized, verifying that products are fully processed (hangers, security tags, labels, and pricing) and making necessary adjustments such as relabeling, reissuing labels, and quantity verification. **Visual Merchandising:** Support implementation of VM concepts, contributing to window displays, wall arrangements, and floor compositions, following the manual and supervisor instructions to ensure attractive and strategic product presentation. **Financial Product Acquisition and Promotion:** Approach and guide customers regarding the **Caedu Card** and other **financial products and services**, presenting their benefits and encouraging adoption—always prioritizing customer experience and satisfaction. **Customer Service:** Greet customers warmly, attentively, and promptly; assist them in selecting products; and provide clear information about available merchandise and services. **Focus on Satisfaction:** Act with empathy and proactivity, striving to resolve inquiries and support supervisors in resolving issues, ensuring an outstanding shopping experience and strengthening customer relationships. **Requirements and Qualifications** **Must Have:** * Completed high school education. * Experience in sales and general customer service. * Basic Microsoft Office package proficiency. **Additional Information** **What do we offer?** Medical Assistance Dental Assistance Transportation Allowance Profit Sharing (Per internal policy) Birthday Day Off Discounts on Caedu products Educational Partnerships SESC Membership Pharmacy Partnership Gympass Telemedicine Better Maternity Program – Support throughout the most special period in our mothers’ lives. Personal Guidance Program Career Development Path Online Learning Platform **For 50 years, we have transformed fashion retail with style, quality, and affordability.** We operate in São Paulo, Rio Grande do Sul, Goiás, Distrito Federal, and Minas Gerais, with 100 physical stores and an e\-commerce platform serving all of Brazil. Here, you’ll find a cheerful, welcoming environment filled with opportunities to grow and develop professionally. If you seek challenges, value ethics and respect, embrace an ownership mindset, and believe that together we are stronger, **join Caedu!**