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RECEPTION AND COLLECTION ATTENDANT - MIGUEL CALMON

Indeed

Company

Job typeFull-time
Workplace typeOnsite
Experience levelNo experience limit
Education levelNo degree limit

Description

Job Summary: Perform biological sample collection with precision, safety, and empathy, ensuring correct patient identification and proper sample preservation. Key Highlights: 1. Welcoming and humanized support for patients 2. Collaboration in continuous improvement and analysis of quality indicators 3. Autonomy to refuse collections in risky situations or without consent **1\. Job Objective** Perform biological sample collection with precision, safety, and empathy, ensuring correct patient identification, proper sample preservation, and compliance with technical standards and the laboratory's Quality Management System. **2\. Job Requirements** **Education:** * Completed high school. * Technical course in Nursing or Laboratory Collection, or training certification (where applicable). * Reside in Miguel Calmon\-BA or be available to work in the municipality. **Experience:** * Minimum of 6 months' experience in laboratory collection is preferred. **Desired Knowledge:** * Venous and capillary puncture techniques. * Basic anatomy and physiology. * Biosafety and waste disposal regulations. * Pre\-analytical requirements and sample preservation. **3\. Duties and Responsibilities** * Prepare materials, equipment, and the collection environment for blood and other biological samples according to the Collection Manual. * Escort patients to collection rooms, providing welcoming and humanized support. * Actively identify patients and verify requested tests prior to collection. * Perform venous, capillary, or other biological sample collections (urine, feces, secretions, etc.) using appropriate techniques to minimize discomfort and ensure sample integrity. * Provide patients with pre- and post-collection care instructions, as well as specific guidance for special tests. * Correctly label tubes and containers to maintain sample traceability per the QMS. * Package and transport samples following temperature, time, and biological safety criteria. * Maintain organization, cleanliness, and restocking of supplies in the collection room. * Dispose of waste according to classification and current regulations (biosafety and applicable RDCs). * Report clinical incidents, non-conformities, or adverse events during collection to the immediate supervisor. * Collaborate in audit processes, training, continuous improvement, and quality indicator analysis. * Actively participate in training sessions, capacity-building activities, and meetings. **4\. Authority** * Refuse collection in risky situations, absence of consent, or apparent clinical contraindications. * Request clarifications for illegible, incomplete, or test-incompatible prescriptions. * Isolate and report incorrectly or inadequately collected specimens. * Interrupt the procedure in case of patient complications. **5\. Inter\-relationships** **Internal:** * Collection Department Coordinator – for technical guidance, support, and direct supervision. * Reception – for verification of registration data and test authorization. * Technical Laboratory – for communication regarding sample characteristics. * Warehouse – for material and supply requisitions. * Quality Department – for audits and indicator analysis. * Human Resources \- for training and interpersonal conflict resolution. * Personnel Department \-,for timekeeping records and documentation. **External:** * Patients – empathetic welcoming, guidance, and collection execution with technical proficiency and compassion. * Accompanists – explanations and emotional support in sensitive situations. * Third-party services (transportation, waste management) – when required for sample dispatch or waste disposal.

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Posted by

João Silva

Indeed · HR

Location

João Silva

Indeed · HR

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