Internal Sales Representative

Description

Job Summary: Sales professional responsible for active and responsive customer service, commercial negotiation, proposal preparation, and order follow-up to ensure customer retention. Key Highlights: 1. Active and responsive customer service 2. Commercial negotiation and proposal preparation 3. Focus on customer retention and repeat purchases Job Description: * Provide active and responsive customer service via phone, WhatsApp, and e\-mail; * Identify customer needs and understand their requirements to offer appropriate solutions; * Present and sell products and/or services, guiding customers on benefits, applications, and differentiators; * Conduct commercial negotiations involving pricing, delivery timelines, payment terms, and company commercial policies; * Prepare quotations and commercial proposals; * Record orders and customer information in internal systems (ERP/CRM); * Follow up on order approval processes with customers; * Ensure orders are correctly invoiced according to negotiated terms; * Monitor delivery deadlines and keep customers informed about order status; * Resolve post\-sales inquiries, requests, and potential issues, prioritizing customer satisfaction; * Maintain and develop relationships with the customer portfolio to drive retention and repeat purchases. Requirements: Completed high school education; administration or basic computer skills Strong oral and written communication skills, organizational ability, and proficiency in typing and using computer systems Commercial mindset (enjoy selling), discipline, and goal orientation. Resident of Jundiaí, available to start immediately. Personal vehicle required. Benefits: * Medical assistance * Fuel allowance * Meal voucher Compensation: R$1\.518,00 \- R$2\.500,00 per month Benefits: * Medical assistance * Fuel allowance * Company mobile phone * Meal allowance Work Location: On-site