Cleaning Assistant

**Responsibilities:** * Perform cleaning and maintenance of administrative rooms, offices, reception areas, corridors, restrooms, and common areas;
- Health insurance
- Dental insurance
- Meal allowance

Benefits: * Meal allowance * Transportation allowance * Life insurance Work schedule: Monday to Friday, from 07:00 \- 16:00 and 08:00 to 14:20 (subject to call-in) Main duties and responsibilities: * Answer customer calls to the call center for clarification of questions regarding the company's products and services; * Make outbound calls when necessary; * Complete call log sheets for both incoming and outgoing calls; * Redirect incoming calls to the appropriate departments when required. Prerequisites * Completed high school education (mandatory); * Proven experience as a Telephone Operator or Telemarketing Operator: 6 months (mandatory); * Proficiency in Microsoft Office Suite, especially Excel and Word (basic level); * Strong oral and written communication skills; Skills * Flexibility to interact effectively with customers of diverse profiles; * Active listening skills to understand customer needs; * Collaborative mindset to assist colleagues in resolving critical situations. **Work location:** Rua Otto Boehm 442 América. \- Joinville Employment type: Permanent CLT contract Compensation: R$9.01 per hour Benefits: * Life insurance * Meal allowance * Transportation allowance Work mode: On-site
João Silva
Indeed · HR