**For this modality, working days are scheduled according to operational needs, such as covering vacations, absences, days off, etc.** Main activities and responsibilities: * Answer customers who contact the call center to clarify doubts about the company's products and services; * Make calls when necessary; * Fill out the call control spreadsheet for outgoing and incoming calls; * Redirect incoming calls to the appropriate departments when necessary. Requirements * Completed high school education (mandatory); * Proven experience as a telephone operator or telemarketing operator (preferred); * Proficiency in Microsoft Office, especially Excel and Word (basic level); * Strong oral and written communication skills; Skills * Flexibility to handle customers with diverse profiles; * Good listening skills to understand customer needs; * Collaborative mindset to assist colleagues in resolving critical situations. Working hours: 7:00 AM to 1:00 PM / 1:00 PM to 7:00 PM Benefits: * Life insurance * Meal allowance * Transportation allowance Job type: Permanent CLT contract Pay: R$11.02 per hour Benefits: * Meal allowance * Transportation allowance Work location: On-site
João Silva
Indeed · HR
João Silva
Indeed · HR
