Main activities and responsibilities: * Attend to customers contacting the call center for clarification regarding the company's products and services; * Make calls when necessary; * Fill out call log spreadsheets for outgoing and incoming calls; * Redirect incoming calls to the appropriate departments when necessary. Requirements * Completed high school education (mandatory); * Proven experience as a Telephone Operator or Telemarketing Operator (preferred); * Proficiency in Microsoft Office suite, especially Excel and Word (basic level); * Strong oral and written communication skills; Skills * Flexibility to interact effectively with customers of diverse profiles; * Active listening skills to understand customer needs; * Collaborative mindset to assist colleagues in resolving critical situations. Working hours: 1:00 PM to 7:00 PM Benefits: * Life insurance * Meal allowance * Transportation allowance Employment type: Permanent CLT contract Salary: R$1\.652,67 per month Benefits: * Meal allowance * Transportation allowance Work location: On-site
João Silva
Indeed · HR
João Silva
Indeed · HR
