MISSION: Provide administrative support to the Workshop department, ensuring organization and control of appointments, documentation, and processes related to services performed, as well as guaranteeing high-quality customer service. JOB DESCRIPTION AND RESPONSIBILITIES: Appointment Control: Manage the workshop’s daily appointments, ensuring services are delivered efficiently and on schedule; Customer Service: Perform initial customer reception, register customer information, and direct\-them to the waiting area or schedule their return for vehicle pickup; Service Reports: Deliver to the customer a detailed report of services performed, maintaining clear and transparent communication; Process Completion: Perform customer check\-out, issue the invoice, and release the vehicle, ensuring all information is accurate; Organization of Service Orders: Sort and organize service order copies, verify data, and issue the invoice to the Cashier via the system. ACADEMIC QUALIFICATIONS: Completed high school (mandatory). Technical or undergraduate degree in Administration, Logistics, or related fields is desirable. TECHNICAL SKILLS: Basic knowledge of management tools and appointment control systems. Ability to issue invoices and manage fiscal documents. Knowledge of filing procedures and document organization. Familiarity with product requisition processes for the workshop. Employment Type: Permanent CLT Salary: R$1\.943,00 per month Benefits: * Dental insurance * Meal allowance * Transportation allowance Experience: * Customer service (mandatory) Work Location: On-site
João Silva
Indeed · HR
João Silva
Indeed · HR
