Commercial Analyst

Description

**ProWay** is a reference in educational solutions in the technology and professional development fields. With over 30 years of history, we offer high-quality courses that train professionals capable of meeting market demands. Our commitment is to transform lives through education and technology, within a collaborative, innovative, and continuously learning environment. If you are a results-driven individual who enjoys building relationships and sees opportunities where others see only contacts, this could be your next great journey. We are seeking a communicative, strategically minded, and consultatively oriented Commercial Analyst—someone capable of directly impacting business growth. **Key responsibilities include:** **Relationship Management and Customer Service** * Adopt a consultative approach to ensure a positive customer experience **Prospecting and Business Generation** * Identify, prospect, and qualify leads * Conduct proactive outreach and support opportunity conversion **Commercial and Strategic Support** * Analyze data and generate commercial insights * Support sales strategies * Prepare proposals, presentations, and contracts * Participate in negotiations and deal closures **Process Management** * Update and maintain CRM and ERP systems * Monitor performance indicators * Manage the sales funnel and nurture leads * Conduct market research **Administrative Support** * Organize schedules and appointments * Receive clients and visitors * Support administrative routines * Respond via phone, WhatsApp, social media, and e\-mail * Collect feedback and contribute to continuous improvements * Work one weekend on-call shift per month, focused on service, support, and monitoring. **Qualifications** * Clear, persuasive, and empathetic communication **Technical Requirements** * Experience in commercial, sales, or customer service roles * Hands-on experience with active prospecting (phone, WhatsApp, and digital channels) * Knowledge of CRM systems (HubSpot, Salesforce, or similar) * Familiarity with sales funnels and lead management * Experience working with targets and performance indicators (KPIs) * Basic understanding of data analysis and commercial reporting * Intermediate Office suite proficiency (Excel) * ERP experience preferred **Differentiators** * Experience in education or service industries * Experience with consultative sales * Negotiation and closing techniques * Multichannel customer service * Degree or coursework in Administration, Marketing, Commercial Management, or related fields * Goal orientation and strong results focus * Proactivity and self-accountability * Organization and discipline when managing multiple priorities * Analytical capability and strategic vision * Emotional intelligence and adaptability * Resilience in dynamic environments * Collaborative mindset and team-oriented work style **Compensation** Salary: R$ 2\.280,00 initial \+ Commission based on results. **Benefits** * Flash Meal/Meal Allowance: R$ 660.00/month * Annual PPR (Profit-Sharing Plan) * Life Insurance * SESC Membership * Bradesco Health Plan (after 90 days) * Uniodonto Dental Plan (after 90 days) * Education Incentive Program (after 90 days) If you are communicative, enjoy working with people, focus on results, and wish to join a team that transforms lives, this role is for you! **Apply now!** Job Type: Full\-time Pay: From R$2,280\.00 per month Application Question(s): * Are you available to work in-person in Blumenau from 8:00 AM to 5:52 PM, Monday through Friday, and perform one weekend on-call shift per month? * Do you feel comfortable providing service via phone, WhatsApp, and in-person? Work Location: In person