Description
Job Summary:
A professional responsible for managing and leading the sales team, ensuring achievement of targets and operational excellence in the store.
Key Highlights:
1. Sales team leadership and management
2. Commercial strategy development
3. Results-oriented approach and sales maximization
Responsibilities:
* Ensure achievement of sales targets by monitoring team performance against established goals, defining action plans and commercial strategies to maximize sales, maintain margins, and ensure appropriate inventory levels.
* Collaborate with superiors to develop the store's commercial strategy, based on market trend analysis and the store's annual promotional calendar, considering staffing needs, merchandise requirements, inventory levels, etc.
* Ensure execution of commercial operations (offer development and presentation) by defining products, quantities, discount percentages, incentive programs, and monitoring competitor activities.
* Ensure appropriate product procurement by reviewing product inventory reports, analyzing physical stock, market opportunities, sales history, pricing, etc.
* Motivate the sales team to achieve established objectives through guidance, problem-solving support, and provision of information.
* Ensure team training and development at the store level through recruitment, onboarding, training, coaching, evaluation, and continuous development of personnel.
* Participate in defining the store's policies and strategic priorities.
* Participate in the on-call duty schedule, assuming responsibility for all aspects of store administration.
* Prepare purchase orders, analyze inventory levels and product turnover, assess seasonality and sales history, and suggest quantities, delivery timelines, and follow up on pending items.
* Maintain workplace cleanliness and organization in compliance with applicable standards and procedures;
* Stay updated on fashion trends and industry developments to enrich knowledge and provide effective guidance to the team, thereby enhancing sales performance.
* Define and ensure implementation of performance indicators and targets, analyze results, promote communication of outcomes, monitor progress, and implement corrective actions and revisions to improve processes and results.
* Maintain team qualification and performance by identifying training and development needs, promotions, transfers, replacements, etc., as well as managing performance and delivering feedback to foster a motivating work environment for team members.
* Comply with internal regulations, procedures, company policies, and applicable legislation.
* Perform other duties inherent to the position or as assigned by the immediate supervisor, provided such duties align with the incumbent's qualifications, knowledge, and experience.