Job Summary: Novalar's Sales Consultant serves, advises, and provides comprehensive solutions to customers, generating value, loyalty, and sustainable financial results. Key Highlights: 1. Personalized customer service and provision of solutions to customers. 2. Strengthening the Novalar brand in the market. 3. Building long-lasting relationships with customers. The **Novalar** Sales Consultant is the professional responsible for serving, advising, and providing comprehensive solutions to customers, with a focus on generating value, loyalty, and sustainable financial results for the company. They operate directly on the front line of sales and are a key player in shaping the customer experience and the store’s commercial performance. This position exists to transform every customer interaction into a business opportunity, directly contributing to achieving store targets and strengthening the Novalar brand in the market. More than selling products, the Sales Consultant identifies customer needs, presents benefits, and builds long-lasting relationships with customers. Their role is essential to ensuring that the purchasing journey is positive, humanized, and aligned with the company’s quality and excellence standards, making them one of the pillars of operational success. * Provide in-person and online customer service, identifying needs and offering personalized solutions. * Present available products, highlighting benefits, technical specifications, and payment terms. * Assist in organizing the showroom. * Follow up on customer satisfaction after product delivery or pickup. * Stay updated on technical features and new releases of home appliances and furniture. * Prospect via social media and lists provided by the manager. * Actively pursue mandatory targets. * Safeguard the company’s positive image and adherence to the code of conduct.
João Silva
Indeed · HR
João Silva
Indeed · HR
